Help Center

Currently, Engage Max supports publishing to Facebook, Instagram, and X (Twitter). The Engage module supports managing comment threads for Facebook, with manual sync capability for Instagram and X. Direct publishing and analytics for LinkedIn Company Pages are planned for a future release.

Navigate to settings (top right profile menu) and select Connected Accounts. Click "Connect" next to the social network you want to add, and follow the secure OAuth authentication flow to authorize Engage Max.

Instagram connections require three conditions: (1) Your Instagram account must be a Business or Creator profile (personal profiles are not supported by the Meta API). (2) It must be linked to a Facebook Page under Page Settings → Linked Accounts. (3) Your Facebook account must have full control or access on that Facebook Page.

Engage Max uses a usage-based credit tariff. Publishing a post costs 2 credits per target platform. Syncing metrics or interactions costs 3 credits for a global workspace refresh. No credits are charged for saving drafts or editing scheduled posts. You receive a monthly allowance based on your plan.

Facebook interactions and comment notifications arrive instantly in real-time. For Instagram and X (Twitter), you can update your interactions manually at any time using the "Sync" button on the Engage dashboard.

The Free Starter Plan includes standard post scheduling, a visual content calendar, social engagement tracking, basic analytics, and a monthly credit allowance for individual creators. Advanced features, team collaboration, and priority support will be available under our planned Pro and Agency tiers.