Cookie Policy

This Cookie Policy explains how Elvynox Tech ("we," "our," or "us") uses cookies and similar technologies on our Website, client portals, and Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

1. What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

2. Why do we use cookies?

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Website and Services to operate, and we refer to these as "essential" or "strictly necessary" cookies. Some cookies help us understand how users interact with our Services and improve performance and usability.

3. Specific Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary to provide you with services available through our Website and Services and to use some of its features, such as access to secure areas and client portals.

Security Cookies (Cloudflare Turnstile)

We use Cloudflare Turnstile to protect our Website and Services from spam and abuse. This may place a cookie or use similar technologies to verify that you are a human user without requiring you to solve a CAPTCHA. For more information, please refer to the respective privacy policy of Cloudflare.

Analytics and Customization Cookies

These cookies collect information in aggregate form to help us understand how our Website and Services are used and how we can improve performance and usability. We use Google Analytics for this purpose. For more information, please refer to the respective privacy policy of Google.

Session & Local Storage Technologies

We use browser storage mechanisms such as local storage to maintain your authenticated session across client portals (e.g., storing a JSON Web Token (JWT)) and user preferences such as theme, language, and cookie consent. These are strictly functional and are not shared with third parties.

Advertising and Remarketing Cookies

These cookies are used to deliver more relevant advertisements to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. We may use tracking technologies to support advertising and remarketing campaigns across various platforms. These cookies may be used to share data with third-party advertising platforms such as Google Ads for remarketing, audience matching, and conversion tracking.

External Resources and CDN

Our Website loads certain resources from external Content Delivery Networks (CDNs) for performance optimization, such as UNPKG for delivering JavaScript libraries. Your IP address may be logged by the CDN provider.

4. Third-Party Cookies

In addition to our own cookies, we may use third-party cookies from trusted partners to help us analyze website usage and improve our services. These third parties may collect technical and usage information in accordance with their own policies.

The third-party services we use include:

• Google Analytics: For website analytics and performance monitoring
• Google Tag Manager: For managing tracking codes and marketing tags
• Social Media Integrations: If you connect third-party services through our portals or platforms, those services may set or rely on their own cookies or session technologies in accordance with their own policies.

5. How can I control cookies?

You can manage your cookie preferences through your browser settings (e.g., Chrome, Firefox, Safari, Edge) and, where applicable, through our cookie notice or consent controls. You can also use opt-out tools such as the Google Analytics Opt-out Browser Add-on or the Network Advertising Initiative Opt-Out. Where required by applicable law, we will request your consent before placing non-essential cookies.

6. Updates to this Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please email us at: reach@engagemax.app